| 1. |
Making Sure Your Service Provider Doesn't Fall Down on the Job ( Pages)
by R. Krause
Jul 21, 2000
Abstract : A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.
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| 2. |
SAP Users Speak Out on Credit and Collections Shortcomings ( Pages)
by Steve McVey
Feb 1, 2000
Abstract : A recent survey of companies which have implemented SAP Accounts Receivable reveal more than a few areas where the system failed to deliver. Although nearly all reported one or more influences on credit and collections that did not relate to SAP, 70% of them felt shortcomings of SAP's A/R module were at least partly to blame for the observed rise in Days Sales Outstanding.
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| 3. |
EAI - The 'Crazy Glue' of Business Applications ( Pages)
by J. Dowling
Sep 18, 2000
Abstract : When companies create or change trading relationships or when they swap out business application systems, information systems professionals are required to build application system interfaces and alter transaction processing models. Enterprise Application Integration (EAI) Tools have matured nicely and continue to evolve making the job not only more simple but actually offering a preferred alternative to code-data-level integration alternatives. Selection of EAI tools must be based on technical capabilities that support the entire life-cycle of usage.
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| 4. |
Program Testing Methodology Part Two: Running Tests and Getting Approval ( Pages)
by Dr. Edward J. Moskal
Aug 7, 2004
Abstract : After testing procedures have been created and the type of test data has been determined, link or string testing, and system testing must be executed to ensure the job stream is correct and to locate errors before production. Backup and restart testing must be also be conducted to ensure that the restart points within the system are accurately defined. Finally, to demonstrate the benefits and functionality of the system, management and user approval should be received.
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| 5. |
Remedy Welcomes You To Your New Office. Now Get To Work! ( Pages)
by D. Geller
Aug 30, 2000
Abstract : At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords, orientation appointments and a map of the best route to the coffee room. This shoemaker is now sharing its employee transition management technology with everyone’s children.
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| 6. |
Geac Gets Its Commonsense Share Of Consolidation, With Revolving Door CEOs No Less Part Three: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic
Aug 14, 2003
Abstract : The rejuvenated management team has done a praiseworthy job of bringing the company back to health while concurrently unveiling a new System21 product that can compete with the other products in the market. Deep vertical functionality, process integration, and the communication of a detailed product strategy blueprint to the market should help users manage total cost of ownership (TCO) during this era of conservative IT budgets.
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| 7. |
PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part Four: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic
Jul 29, 2004
Abstract : PeopleSoft needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by getting its affiliate channel both excited about the product portfolio and by upgrading the channel's ability to sell.
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| 8. |
Intentia Braces For Its Ongoing Roller-Coaster Ride Part 1 ( Pages)
by P.J. Jakovljevic
Jul 15, 2002
Abstract : Intentia remains solid, with a broad product portfolio footprint and a slight increase in revenue, despite vacillating financial results. The company still needs to do a much better marketing job to achieve stronger global brand recognition well beyond its esoteric industries/geographies stronghold pockets, as one would expect from a company with such an offering.
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| 9. |
Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite? Part Three: Market Impact and User Recommendations ( Pages)
by P.J. Jakovljevic
May 8, 2003
Abstract : Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared mostly to process industries. To that end, Invensys has had a nightmarish job of trying to rationalize Baan and its process ERP counterparts, Protean and PRISM, development - strategy abandonment has been a catchphrase of late. Thus, while the savvy buyer will obtain much improved technology and large customer base in need for new products, the overriding problem has been the lingering negative sentiment around the company, as viability of the vendor is of utmost importance in the enterprise applications space.
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